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Support Center
Find quick answers, browse FAQs, or raise a ticket. Our team will get back to you promptly.
Account & Security
Verification, password, and security settings.
Deposits & Withdrawals
Funding methods, limits, and processing times.
Platform Help
Charts, orders, and platform troubleshooting.
Frequently Asked Questions
A few quick answers to common questions.
How do I verify my account?
Head to Settings → Verification and follow the steps. Most verifications complete within 5–10 minutes.
Why was my card deposit declined?
Check your card limits and ensure your billing address matches. Alternatively, try a different method.
What are trading hours?
Forex runs 24/5, indices, stocks, and commodities vary by exchange. See the Market Hours in the platform.
How can I reset my password?
Use the Forgot Password option on the login page; we’ll email a reset link.
Raise a support ticket
Tell us a bit about the issue and how we can reach you.